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FAQ

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Reach out to us at hello@grubblyfarms.com and we'll be happy to help!

Account

Once you sign into your account, you have full control over your subscription.  You can edit your refill schedule, change the frequency, product type, update the quantity, add a coupon code, or cancel any time! 

If your account is active but you're having trouble viewing it, it could be a browser issue. Try using Chrome, Safari, Mozilla Firefox, Opera or Microsoft Edge. You can also try disabling your pop-up blocker.

If you're using a supported browser and have an account tied to social media, try using your email address to login instead. You may need to reset your password.

Shipping & Orders

As of December 15th, 2022, all orders of $40 or more ship free. Orders under $40 ship for a flat fee of $7. All orders usually arrive within 5-8 business days or sooner. Please reach out to us if you still haven't recieved your order after 10 business days.

At this time, we only ship to the contiguous United States. We do not ship to Hawaii, Alaska, Canada or overseas. All orders are shipped via FedEx, USPS or UPS. We currently do not have an option to choose a carrier of your choice.

Thank you for filling your basket with Grubbly goodness! You’ll receive an order confirmation email from hello@grubblyfarms.com detailing your order. If you did not receive an email, be sure to check your spam/junk folder. Order processing takes between 1-2 business days. Once your order is processed, you’ll receive another email with tracking details.

Please allow 5-8 business days for your package to arrive. We appreciate your patience as our small-but-mighty farms and fulfillment centers prepare your order. As soon as your order is processed within 1-2 business days, you will receive your tracking details. If your order appears to be stuck, lost or delayed, please reach out to hello@grubblyfarms.com so we can help.  

Due to high order volumes moving through delivery systems, sometimes it takes a few business days for the tracking to update with the courier. If it has been over 3 days, please email reach out to hello@grubblyfarms.com.  

If you need to cancel or change an order, please reach out to hello@grubblyfarms.com as soon as possible. We'll do our best to help make the change or cancellation before your order is prepared.

Our products have a have a 30-day return period from the date your order is delivered for products purchased on grubblyfarms.com.  

If you have an issue with an order placed on Amazon, please contact Amazon for the return. 

To start a return or exchange, please reach out to us at hello@grubblyfarms.com or fill out the Contact Us page and let us know your reason for the return/exchange. 

Our fulfillment centers ship heavier items in separate boxes to protect your Grubbly goodness. Sometimes shipments are temporarily separated in transit and arrive within a few days of each other. If it has been over 3 days and the rest of your order hasn't arrived, please reach out to hello@grubblyfarms.com.

If your order arrived damaged, please reach out to hello@grubblyfarms.com with a photo of the damage and we will make it right!

Rewards

It's our loyalty program to thank you for being a special part of the Grubbly family. If you sign up, you'll earn points every time you shop! 

100 points = $5 Coupon. For more info on Grubbly rewards and how to sign up, click here.

1. Log in to your account.

2. Go to your Rewards, scroll down and click Redeem Now.

3. If you're on a mobile device, swipe left to see higher tiers of points, and click to redeem your points. 

4. Once you've clicked to redeem your points, copy your rewards code to use at checkout or you can apply your code to your next refill.

To Apply Your Code at Checkout:

1. Add the desired items to your basket and then select Checkout

2. Go through checkout until you're on the payment page.

3. Select Add a discount code or a gift card and then Apply.


To Apply Your Code on Your Next Refill:

1. Log in to your account.

2. Select manage subscriptions.

3. Scroll to the item you would like to add your rewards code to, then edit and then add discount and paste the code you generated (this is near the bottom of the page)

Only one code can be applied to an order at a time at checkout. If you are a subscriber, you can enter the code for your next order on your account's subscription page.

If your account is active but you're having trouble with the rewards page or your cart ins't displaying, it might be a browser issue. Try using Chrome, Safari, Mozilla Firefox, Opera or Microsoft Edge. If you are using one of these browsers, try disabling your pop-up blocker for www.grubblyfarms.com. Ensure Javascript is enabled.   

If you are using a code that was generated previously, it's possible that you have used it already. If you are adding your code to your subscription, the code will be applied once your order renews. If you still have questions, please reach out to hello@grubblyfarms.com and we'll be happy to help!

Dogs

Our playful, adventurous fur balls love to explore—chasing, sniffing, and eating insects. While there are many types of meat that dogs instinctually enjoy, black soldier fly grubs are the cleanest, best protein to help our pets and planet thrive. Our oven-dried grubs are naturally rich in nutrients, packed with more protein than prime rib steak. Unlike traditional sources of meat, grubs are perfect for pups with food sensitivities and are sustainably grown on recycled fruits, veggies and grains. With grub protein at the heart of every recipe, we can give our fluffy ones the world without harming our planet.

Unlike traditional treats, Vroomies are made with sustainably harvested grubs and vegetables to support the health of our pups, and our planet. By switching dogs to a healthy treat made with oven-dried grubs, we can fuel our dogs with a sustainable meat—packed with more protein than prime rib steak. Our grubs are grown on sustainable farms (recycling fruits, veggies, and grains that would normally go to waste) and are completely natural (nothing added = as clean as protein gets). 

Plus, Vroomies contain a proprietary blend of plant-based oils, extracts, and antioxidants that promote healthy joints and mobility! The secret ingredient? Polyphenols, specifically THYMOL. These magical molecules are made from plants and have been shown to reduce stress, inflammation, and pain caused by osteoarthritis. So, every snack time, you can feel good about helping our pets and planet thrive with Vroomies! 

Yes! Vroomies are hypoallergenic dog treats made with simple, easy-to-digest ingredients. If your dog has a sensitive stomach or has been diagnosed with a food allergy, you may be looking to provide clean, natural foods to limit an allergic reaction. Unlike dog treats made with common forms of meat (like chicken or beef), Vroomies are made with sustainably grown grubs - a novel protein in which dogs have limited food sensitivities. With sustainable, wholesome ingredients, our all-natural soft and chewy treats are free of fillers and artificial additives, perfect for pups with even the most sensitive tummies. Plus, every treat provides a healthy source of carbohydrates with grain-free sweet potatoes and peas.

Yes! Vroomies will delight your pup at treat time. While Vroomies treats are formulated for adult dogs one year or older, the ingredients are great for dogs of all ages and sizes. Puppy food made with all-natural grub protein is approved (and loved!) in Canada and the EU, but AAFCO has not approved the protein in fully formulated puppy food just yet.  As a healthy daily treat, your puppy can still enjoy Vroomies to enjoy the benefits of cleanly sourced protein and nutrients. When training your fur balls, try breaking the soft chews into smaller pieces to reward good sits and stays!

Yes and no! Rather than using conventional carbohydrate sources like corn or wheat, Vroomies are made with sweet potatoes and pumpkin, healthy sources of grain-free carbohydrates. Although we don’t use grains as a source of carbohydrates, our proprietary blend of essential oils and herbal extracts are carried by barley (great sources of digestible fiber for pups).

Yes! Vroomies are made with wholesome, all natural ingredients that are healthy for our fluffy ones, and our planet. Every batch of oven-baked snacks has a touch (less than 1%) of all-natural oils derived from plants. The essential oils used in Vroomies are approved by AAFCO as safe ingredients for dogs. Compounds found in these botanicals, specifically thymol, can suppress inflammation in osteoarthritic joints and are rich in antioxidants for our lively pups. Like many foods, a touch of essential oils within Vroomies goes a long way to benefit the health of our dogs.

Pea protein, dried black soldier fly larvae (grubs), coconut glycerin, sweet potato, pumpkin, natural flavor, dehulled sunflower seeds, sunflower lecithin, licorice oil, thyme oil, locust bean extract, green tea extract, eugenol oil, peppermint oil, Chinese cinnamon bark oil, citrus peels oil, menthol oil, sunflower oil, anise oil, ginger oil, turmeric extract, citric acid (to preserve freshness), mixed tocopherols (to naturally preserve freshness), rosemary extract 

*Baked in the USA with the highest quality, sustainable foods from around the earth.  

**Not for human consumption. Those allergic to shellfish may be sensitive to Vroomies. 

Flock

Yes! Grubblies are a natural food for all of earth's foraging friends. They are rich in protein for feather growth and contain 50x more calcium than mealworms for strong, healthy eggshells.

We agree that your fluffy ones deserve the best nutrition, which is why all of our recipes, including Fresh Pecks and Little Pecks, are free of any genetically modified ingredients (GMOs).  

 

While we do not use any GMO ingredients in our feeds, we currently are not GMO-verified through the GMO Project. 

 

Wondering what “Non-GMO” means? This simply means that the ingredients were grown without any genetic engineering. This protects the diversity of vegetables, grains, and other crops for future generations. Many people also feel that heirloom varieties of produce and non-GMOs retain more flavor and offer family farms a better alternative to GMO seed corporations. 

Rather than using traditional protein like fishmeal, Grubbly feeds are made with sustainably grown black soldier fly grubs - a powerhouse protein that's better for our them, and the planet. Our grubs are sustainably and naturally harvested (no hormones, pesticides, or funky byproducts). Plus, chickens naturally forage for insects and plants, so Fresh Pecks feeds are filled with grubs, vegetables and whole grains so we can nourish our fluffy one with foods they naturally love.

Grubbly Farms' mission is to create superfoods for pets and be a superhero for the planet, which means your feathered and fluffy friends’ wellness comes first with our feeds. This means we don’t use soy in any of our products because it can cause health concerns for poultry, pets, and people with soy allergies. Soy also has been proven to be harmful to the environment.  

If soy isn’t always the best ingredient, why is it one of the most common forms of protein found in chicken feeds? It’s inexpensive to grow and protein-dense. However, according to research presented in Frontiers in Sustainable Food Systems, chickens fed a soy-based diet have less diversity in their gut bacteria, which increases food-borne pathogens and reduces overall health. 

Additionally, soybean farming has had a negative impact on the environment, including: 

  • Excessive greenhouse gases 
  • Deforestation of critical habitats, including the Amazon Rain Forest 
  • Degradation of water quality 
  • Toxic chemical leaching into rivers, lakes, estuaries, and aquifers 
  • Soil erosion, degradation, and compaction 

Grubbly feeds use only the highest quality fruits, vegetables, and whole grains, and corn doesn’t live up to our standards. While many poultry feed companies use yellow dent corn as a way to cheaply increase the calorie content in their feeds, yellow dent corn does not provide the nutritional value that high-quality ingredients offer. Here’s why:  

  • Corn is high in calories but low in nutrients 
  • Dent corn doesn’t provide laying hens enough protein 
  • It is low in calcium and omega-3 fatty acids 
  • Corn is also filled with empty carbs which can lead to obesity

Yes! In fact, we encourage it. With grubs, vegetables and whole grains, Fresh Pecks layer feed is perfect for fermenting. The beneficial probiotics and bacteria in fermented feed boost gut health and improve the immune system. When fermented, the nutrients in chicken feed become more readily digestible making it all the more beneficial for our feathered friends. Plus, your feed will last much longer! Visit The Flyer to get Grubbly's step-by-step guide to fermenting feed. The Benefits of Fermenting Chicken Feed

Depending on how large your flock is, this will vary. Most adult chickens eat about 1/4 lb of feed a day. We recommend purchasing 1-2 bags to evaluate how much your flock consumes and then adjusting your refills as needed. Your extra feed will stay fresh for 4 months if stored in a dry, cool space. 

Serve up to ¼ cup of Grubblies Hometown Harvest or 2-3 tablespoons of World Harvest per adult bird as a daily snack.  When molting, supplement your feed with a double serving of protein-packed Grubblies.  

For chicks, give 1-2 pinches daily - just like they would get in nature. Serve with chick grit and access to fresh water.

Introduce new foods gradually and give your flock access to grit to aid digestion.  

Yes. Just like chickens drink when they're thirsty, they'll seek calcium when they need more. Since every chicken has unique calcium needs, some may need more and others may require much less. It's important to let you flock self regulate rather than putting too much calcium into one feed for all. We recommend offering an additional calcium supplement in a separate feeder so each member of your flock can regulate their individual needs. Visit The Flyer for more info on calcium for your flock: Hens Need Calcium: Here's to how make sure they get enough

If your fluffy ones don’t love their food at first peck, don’t worry. As visual eaters, every flock is a little different based on what they are used to eating. It can take 2-3 weeks for some feathers friends to feel comfortable with new foods. Visit our feeding guide to learn easy tips to help your flock gradually transition to their new feed or snacks.

We do not! Our non-medicated chick feed, Little Pecks, allows chick owners to opt for a more natural approach to feeding their little fluffy ones. Additionally, amprolium, found in medicated feed, is a thiamine blocker that can result in thiamine deficiencies for chicks, ducklings, and other backyard birds. 

For those with mixed flocks that include ducklings and goslings, a medicated feed can be extremely dangerous as a result of the thiamine blockers

Learn more about medicated versus non-medicated chick feed

Our Little Pecks starter grower feed will nourish your chicks from the time they hatch up to 20 weeks. Chicks can eat a typical starter feed for up to 8 weeks. However, Little Peckschick starter grower feed provides chicken owners with more versatility since it replaces chick starter feed and grower feed.  

Learn more about chicken feed types and labeling

Grubs

The black soldier fly (or Hermetia illucens) is a beneficial insect that is native to the U.S. This harmless, gentle fly is also a fantastic source of nutrients for our fluffy friends when in its grub form! Its other superpower is its ability to transform large amounts of food into compost and energy.  

At Grubbly Farms, we use black soldier fly grubs in every one of our recipes. And the result is chicken feeds and snacks along with dog snacks that are rich in protein, essential amino acids, calcium, and healthy fats! 

Loaded with benefits and light on the earth, our black soldier fly grubs are positively brimming with goodness. Nutrient-rich grubs are naturally hypoallergenic for sensitive digestion and have more protein than prime rib steak to keep our pets strong. While grubs provide fuel for our pets, they also provide a brighter future for our planet. Unlike traditional sources of protein, grubs are sustainably grown on recycled fruits, veggies and grains that would normally go to waste. More Grubbly goodness means less water and fewer chemicals used in our pet food—all while putting our leftovers to good use. 

Grubs put the “super” in superfoods! Grubs are a powerhouse of nutrition compared to mealworms. They have 50x more calcium than their counterparts, and they work hard to reduce pre-consumer food waste.  

Additionally, mealworms grown for chickens often come from countries with more lax regulations, such as China. We carefully source our grubs from farms that use the strictest EU standards and quality control–and we never import them from countries that lack oversight. 

Grubbly's grubs are sustainably grown under EU standards, the highest standards for growing insects in the world. As our grubs grow, they consume a diet of recycled fruits, veggies and grains that would otherwise go to waste. Every harvest of protein-rich grubs is then oven dried without preservatives or additives. Next, we blend our grubs with farm-grown veggies and grains to make wholesome, delicious recipes. 

Like all animals, grubs naturally range in color and size. Depending on the age of the grubs and how they’re dried, every harvest will appear a bit different. Some of our grubs are a soft yellow, others are brownish-black. Every farm-fresh batch of grubs is naturally rich in nutrients and kind to the environment to power our pets and planet for years to come.

Our black soldier fly grubs are sustainably harvested and oven-dried on grub farms throughout the USA, Canada, and around the world. Every harvest of grubs consumes fruits, veggies, and grains that would normally go to waste in a landfill. When we first started Grubbly Farms, we partnered up with farms throughout the USA, all operating under EU standards (the highest standards for growing insects in the world). As we've expanded, we've been able to offer countless harvests of grubs from around the world (all from farms operating under EU standards), which has allowed us to offer even more protein to our fluffy ones and has also helped us recycle over 13 million pounds of food waste to-date through our sustainable snacks and feed. If you're interested in learning more about our grub farms, you can see how our protein is sustainably harvested here. Also, you can check out our story and mission here... it all started in college!

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